Basal

Basal is Luna’s first shared agent — a chat assistant you can DM in Slack like any colleague. Each person gets their own private conversation with its own history, so you don’t have to re-explain context every time.

How to use it

In Slack

1. Open Slack and search for Basal in the sidebar (or the @ mention list).
2. Click the app to open a direct-message thread.
3. Type your question the way you’d ask a person. You can be informal — Basal is not picky.
4. Follow-ups work. Basal remembers the last several messages in your thread.

You can also mention @Basal in a channel Basal has been added to — handy for quick lookups in front of the team. Channel mentions don’t carry over to your DM thread.

On this site

Use the Chat entry on any agent page, or visit /tools/chat for a full-page surface with thread history.

What to ask

Basal is good at:

• Drafting and editing. “Rewrite this email in a warmer tone.” “Punch up this paragraph.”
• Summarizing. Paste a long thread, a meeting transcript, a doc, or a blog post and ask for the key points.
• Brainstorming. “Give me five angles on …” or “What are the arguments against …”
• Explaining. “Explain continuous glucose monitoring like I’m new to diabetes.” “What’s an FDA 510(k)?”
• Analysis of content you paste in. Comparing two documents, pulling numbers out of a table, identifying patterns.
• Writing code. Small scripts, config snippets, SQL queries. Not a replacement for a real dev environment, but useful for one-offs.

Basal is less good at:

• Real-time information — no live web browsing today.
• Luna-specific knowledge that isn’t in the persona or skills — it can’t read internal Notion or Drive docs unless given the contents in the conversation.
• Remembering across threads. Your DM thread has memory, but context doesn’t cross between threads or channels.

Privacy & security

• Conversations are private. Other employees cannot see your messages with Basal.
• Luna-owned infrastructure. Basal runs on Luna’s own Cloudflare-deployed Workers; not a third-party SaaS.
• Anthropic Zero Data Retention is contractually on. Conversations are not used to train any model.
• All interactions go through Cloudflare’s AI Gateway and are logged for security and observability — metadata only, never message content.
• Identity is verified via your Slack @lunadiabetes.com email.

Don’t put in Basal

Don’t paste protected health information, patient identifiers, or any confidential third-party data covered by NDA. Basal is an internal productivity tool, not a cleared system for regulated data.

Questions? [email protected].